Troubleshooting installation of the new Handy Actions -
Posted 1 year, 9 months ago by Graffi | | 292 views | Technorati
The new Handy Actions 2.5 (see below) is proving to be a pretty popular item!
There have a been a few reports (very few, luckily!) of the installation not completing (thumbnails missing is the main report).
Here’s a bit of background and a thing or two to try if the auto-installer doesn’t complete its thing-
First:
Simply
run the
installer
twice!
Troubleshooter number 1: simply run the installer again. It should make it all the way through on the second pass. I’ve run into this from time to time while testing, and just running the installer twice does the trick more often than not.
The thumbs.psd file in this pack is the largest yet (weighing in at right around 1.8 Mb) so I think I need to slow the script down and allow it enough time to copy over before moving on to the next screen. This is especially true on older and/or slower machines with several applications already running.
If you have this problem, run the installer again, and hold <Shift> when you restart PS Elements. This will force a rebuild of the Artwork and Effects palette.
Another thing is to run the installer after a system restart, without any other programs running. Windows users have heard this for years - but it’s true. Most installers need as much RAM as they can get to transfer all the files and folders to their destinations, and just a mini interruption can create a corrupt file or path. So restart your system and run the installer again before firing up your browser, email program, logging into AOL, looking at the pictures from your cousin, playing your newest game, watching 24 on iTunes, and all the other cool stuff we do on our computers (if you’re like me) all at the same time!
Finally, to start over completely, run the removal utility below (it will completely remove Handy Actions 2.5 from your PSE 5.0 installation) and then run the Handy Actions 2.5 installer again. This cleans out the registry and removes the folders (and any potential roadblocks), clearing the way for a fresh install.
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Filed in: Musings, News from around the graphics world, Photoshop, Raves |
Hi,
I write from Germany. I,m very interested in your work. I have downloaded the free filter for Elements 6. The installer says everthing is ok, but I do´n´t find any effect in Elements. I use the hidden power tools, they work very well. I use windows XP and a German version of Elements 6. Perhaps this is the problem? Thank you for your help. When there is a possibility to use, is it possible to order from Germany? I tried it but it does not work.
Greetings
Detlev
Sorry for my English.